Shell Extension, Overlay and add-in problems 2015-07-24T15:31:08+00:00

Home Forums Help needed Shell Extension, Overlay and add-in problems

  • Author
    Posts
  • Marc
    Member
    Post count: 1

    Hi there,

    I’ve just installed v3.1.24, and have got it working, but I have noticed that there is no shell extension in Windows Explorer, there is no overlay (no key in registry), and no add-in listed in Outlook. I’m not sure if I’ve done something wrong, or whether these should be set up separately, but would be grateful for a bit of steer please.

    Thanks

  • Andrea
    Keymaster
    Post count: 893

    Hi Marc,

    my guess is that something went wrong with the installer. I’d try reinstalling and checking the installer log.

    BR,
    Andres

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