Disconnected files on internal SSD 2014-12-14T17:14:04+00:00

Home Forums Help needed Disconnected files on internal SSD

  • Author
  • markus.gumbel
    Post count: 3

    I have upgraded to a new (and bigger) SDD and have copied the data of my old drive to the new one (via image software). The filesystem structure is 100% identical. Now tabbles cannot locate the files anymore (Message is “Disconnected disk. To open the file, please connect the disk labelled: No label provided. Volume serial number is 6CE115D5”). I am new to tabbles – so I wasn’t aware that a disk should be labelled etc. I have set the serial number of my new SSD to 6CE115D5 but this does not work.<br><br>Is there a chance to attach the files again? There are about 4000 files in this state.<br><br>Thanks!<br>

  • Maurizio
    Post count: 100

    Tabbles does not only use the file path to identify files, but also the volume serial number of the partition, and the partition size.

    This is needed because 1) there must not be confusion if a drive changes letter, and 2) on the Cloud many users could have the same path for different files, so the file path is not enough.

    For this reason, in order to move files across disks, you need to move them with either Explorer or Tabbles. Then, Tabbles will update its internal database with the new disk informations. If instead you copy the files, as you have done, nothing happens in Tabbles’ database, and afterwards there is no easy way to tell Tabbles that the file path is the same but the disk has changed.

    Here’s what you can do:

    1) redo the file move operation properly: if you still have the old disk, and the content of the files has not changed, connect the disk and move the files to the new disk (with explorer, or better with Tabbles).

    2) otherwise you need to manually update the database, with the new disk id. You need to use Sql Management Studio and run a query I will give you. You also need to tell me the partition size of both the old disk and of the new disk, and the volume serial number of both the old disk and of the new disk. You can discover them as follows:

    a) in Tabbles, locate a file with the “unplugged” icon, right-click the file, advanced > “see which disk contains this file”. tell me the data of the disk.

    b) in Tabbles, right click on the new disk, in the side panel, folder-menu > advanced > see which disk contains this file, and tell me the info.

  • Marcel Jones
    Post count: 2


    I have exactly the same problem as the person who created this thread.

    I am now unfortunately in need of the 2nd solution you have provided.

    I have downloaded SQL Management Studio and these are the disk properties you were asking for.

    Old Partition:

    Volumer Serial: C2F453E8
    Size: 833617915904

    New Partition:

    Volume Serial: 72DEEF70
    Size: 989996249088

    This is my tabbles version: 3.1.29 Portable

    Thank you

  • Marcel Jones
    Post count: 2


    So with the information i had (having to replace the volume serial and size of the partition) i actually figured out a solution myself.

    I exported my current database and replaced all instances of the old volume serial and size with the new ones in the exported xml file.

    Then I deleted all my tabbles (to get rid of the faulty association) and then imported my modified xml file.

    It worked 🙂

  • Maurizio
    Post count: 100

    Glad you solved it yourself. We don’t quite remember how Tabbles 3 works anyway. 🙂

You must be logged in to reply to this topic.

We use technology (including cookies) to collect, use and transfer information to support this Site, including for data analytics purposes, as described in this Site's updated Privacy Policy. Your continued use of the Site signifies your acceptance of such cookies. To learn more about how to manage your cookie settings and how to exercise your rights under GDPR please see our Privacy Policy

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.