Home Forums Help needed After new restart of the program, it loses a code.

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    • Culibin
      Participant
      Post count: 33

      Hello, Support.

      Today I have bought the program.
      I have received a registration code.
      However there is a problem.
      After new restart of the program, it loses a code.
      I am compelled to enter a code each time.
      I ask to help me.

      I have Windows-7
      Hallo from Russia.

    • Andrea
      Keymaster
      Post count: 950

      Hello Culibin and welcome to the forum!

      "Culibin" wrote: Hello, Support.

      Today I have bought the program.
      I have received a registration code.
      However there is a problem.
      After new restart of the program, it loses a code.
      I am compelled to enter a code each time.
      I ask to help me.

      I have Windows-7
      Hallo from Russia.

      The problem here must be that for some reason Tabbles is not able to write the serial number in the registry. Could you please if your antivirus is monitoring the registry too? Or if your user has the rights to write in the registry?
      Thanks,
      Andrea

    • Culibin
      Participant
      Post count: 33

      Could you please if your antivirus is monitoring the registry too?

      No.

      Or if your user has the rights to write in the registry?

      Yes.
      The reason is very mysterious.
      Thanks, Culibin.

    • mrdna
      Participant
      Post count: 220

      Some of the malware memory resident programs will lock out registry edits as well. Spybot does that by default, unsure if MSE can be set that way. Possible that a program isn’t giving you an info pop-up when it blocks the write? Agree with Andrea that it’s probably something not allowing a registry write.

      (I would wonder though, is there a possibility that Tabbles may be not able to ‘see’ the reg entry for some reason?)

    • Culibin
      Participant
      Post count: 33

      The problem has disappeared. The program was registered. Thanks!

    • Andrea
      Keymaster
      Post count: 950

      Wow, it’s a kind of maaaaagic! :mrgreen:

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