Reply To: Disconnected files on internal SSD 2014-12-17T15:52:47+00:00

Home Forums Help needed Disconnected files on internal SSD Reply To: Disconnected files on internal SSD

Maurizio
Keymaster
Post count: 100

Tabbles does not only use the file path to identify files, but also the volume serial number of the partition, and the partition size.

This is needed because 1) there must not be confusion if a drive changes letter, and 2) on the Cloud many users could have the same path for different files, so the file path is not enough.

For this reason, in order to move files across disks, you need to move them with either Explorer or Tabbles. Then, Tabbles will update its internal database with the new disk informations. If instead you copy the files, as you have done, nothing happens in Tabbles’ database, and afterwards there is no easy way to tell Tabbles that the file path is the same but the disk has changed.

Here’s what you can do:

1) redo the file move operation properly: if you still have the old disk, and the content of the files has not changed, connect the disk and move the files to the new disk (with explorer, or better with Tabbles).

2) otherwise you need to manually update the database, with the new disk id. You need to use Sql Management Studio and run a query I will give you. You also need to tell me the partition size of both the old disk and of the new disk, and the volume serial number of both the old disk and of the new disk. You can discover them as follows:

a) in Tabbles, locate a file with the “unplugged” icon, right-click the file, advanced > “see which disk contains this file”. tell me the data of the disk.

b) in Tabbles, right click on the new disk, in the side panel, folder-menu > advanced > see which disk contains this file, and tell me the info.

We use technology (including cookies) to collect, use and transfer information to support this Site, including for data analytics purposes, as described in this Site's updated Privacy Policy. Your continued use of the Site signifies your acceptance of such cookies. To learn more about how to manage your cookie settings and how to exercise your rights under GDPR please see our Privacy Policy

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.

Close